CapTech conducted a survey titled "COVID-19's Impact on Financial Institution Customers: Understanding customer preferences and preparing for a new banking paradigm" to better understand how COVID-19 has impacted personal finances and shifts in banking behavior to comply with new norms. Recruiting was based on 2010 US Census data for region, sex, household income, and age via Cint, and was executed on March 31, 2020. COVID-19 is Having a Considerable Impact on Customers
Banks Must Pay Attention to Evolving Needs
Amidst Uncertainty, Customers Are Optimistic
"COVID-19 has had a significant impact on individuals and businesses. Financial institutions should develop a well-crafted response plan to meet the evolving needs of customers and foster loyalty." Steve Holdych, CapTech Co-CEO About CapTech CapTech is a national consulting firm that helps clients grow efficient, successful businesses. CapTech brings together data, systems, and ingenuity organizations needed to stay ahead and transform what's possible in a changing world. CapTech is a team of master builders, creators, and problem solvers who find inspiration in the unknown and enjoy getting our hands dirty as we design solutions for each client. Across industries and business goals, CapTech fuses technical depth and analytical prowess with creative savvy to ignite innovation and move business forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Headquartered in Richmond, Virginia, CapTech has locations in Atlanta, Charlotte, Philadelphia, Chicago, Columbus (Ohio), Denver, and Washington D.C. Learn more about CapTech at captechconsulting.com Media Partner - News and Articles> WORLD BIZ MAGAZINE - AUTUMN 2019 ISSUE WORLD BANK AWARDS 2019 - THE BEST BANKS FOR BUSINESS CSR LEADER 100 - THE MOST RESPONSIBLE COMPANIES WORLD FDI AWARDS 2019 - THE BEST INVESTMENT DESTINATIONS DESTIG ART INVESTMENT: TOP EMERGING ARTISTS Comments are closed.
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